SHORT CYCLE IN TOURISM AND AIR TRANSPORT

Approved in Notice No. (awaiting indication of the registration number of the DGES).
Course taught in partnership with ISLA Santarém - Higher Institute of Management and Administration of Santarém.

COURSE COORDINATION

 

Specialist Rui Quadros
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Information Request

SKILLS TO BE DEVELOPED

Coordinate and execute the operations concerning tourist and air transport activities, in particular with regard to the selection of the tourist destination, reservations/ticket sales, hosting activities, check-in, boarding, disembarkment, flights connections, handling operational irregularities and respective document and billing processing.

SPECIFIC OBJECTIVES

  • Manage tourist operations in travel agencies and other operators.
  • Manage bookings through computerized tourist distribution systems (GDS).
  • Issue tickets regarding passenger air travel and their baggage documents.
  • Coordinate and execute the processing of the imported and exported cargo.
  • Manage the traffic of people, cargo and equipment, organizing the distribution of human and material resources.
  • Coordinate the activities of boarding, disembarking and transit of passengers and luggage.
  • Resolve or forward irregular situations related to the transit of passengers and luggage, in particular those resulting from loss or misplacement of luggage (lost & found), cancellation of flights or missed connections.
  • Plan and develop tourism marketing plans for different markets and tourism products.
  • Plan and develop tourism activities in line with the organization/company strategy.

TARGET AUDIENCE

+ Students who have completed secondary school (whichever path, with or without national exams)
+ Students over 23 years old (23+ access regime)
+ Students who hold a CET (Technology Specialization Course) diploma
+ Students with Higher Education diplomas (vocational retraining)

MAIN EMPLOYMENT OPPORTUNITIES

  • Travel Agencies;
  • Tour Operators;
  • Tourism marketing companies (Tourism Management);
  • Airlines (airport services);
  • Technical duties in public and private entities in the tourism sector;
  • Specialized projects in the leisure industry;
  • Other public or private activities related to the tourist industry.

PARTNER ENTITIES

SPdH – Serviços Portugueses de Handling, SA (Groundforce); Portway – Handling de Portugal S.A.; TOP ATLANTICO-VIAGENS E TURISMO SA; RASO VIAGENS E TURISMO, SA; OMNI HAMDLING – SOCIEDADE DE APOIO A AERONAVES LDA; White Airways, S.A.; SPRINGJET.

QUALIFICATION TITLE

Professional Higher Technician in Tourism and Air Transport.

SCHEDULE

Nighttime or Daytime
* ISEC Lisboa may open night/day classes, depending on the number of students enrolled and their preferences.

STUDY PROGRAM

  • 1º ANO / 1st YEAR

    1º ANO / 1st YEAR

    HORAS
    HOURS

    ECTS

    Língua Inglesa I / English I

    45

    5

    Língua Espanhola / Spanish

    45

    5

    Tecnologias da Informação e Comunicação / Information and Communications Technology

    45

    5

    Inovação e Oportunidades no Turismo e no Transporte Aéreo / Innovation and Opportunities in Tourism and Air Transport

    45

    5

    Gestão de Empresas Turísticas / Tourism business management

    45

    5

    Mercados e Produtos Turísticos / Markets and Tourist Products

    45

    5

    Língua Inglesa II / English II

    45

    5

    Fundamentos de Transporte Aéreo / Air Transport Fundamentals

    45

    5

    Operações Turísticas e Sistemas de Reserva / Tourism Operations and Reservation Systems

    45

    5

    Gestão de Pessoas nas Organizações / People Management in Organizations

    45

    5

    Assistência a Passageiros em Escala / Assistance to Layover Passengers

    45

    4

    Gestão e Planeamento de Tráfego e Transportes Complexos / Traffic and Complex Transportation Management and Planning

    45

    6
  • 2º ANO / 2nd YEAR

    2º ANO / 2nd YEAR

    HORAS HOURS

    ECTS

    Gestão Estratégica / Strategic Management

    45

    5

    Gestão de Projetos e Empreendedorismo / Project Management and Entrepreneurship

    45

    6

    Legislação Turística e Direito do Transporte Aéreo / Tourism Legislation and Air Transport Law

    45

    4

    Planeamento e Desenvolvimento da Atividade Turística / Planning and Development of the Tourism Activity

    45

    4

    Gestão de Marketing no Turismo e na Aviação Civil / Marketing Management in Tourism and Civil Aviation

    45

    5

    Prática Simulada da Atividade Profissional / Simulated Practice of the Professional Activity

    45

    6

    Estágio / Internship

    600

    30

COURSE'S TOTAL DURATION

2 Years

ACCESS REQUIREMENTS

+ International Student
+ Secondary School Completion
+ Students over 23 years old (23+ access regime)
+ Technology Specialization Diploma Holders – Professional Senior Technician Diploma Holders – Holders of Other Higher Education Diplomas;

PREREQUISITES

None

EQUIPMENT AND TEACHING MATERIAL

Library; computer lab; aeronautics lab; Galileo GDS system and Galileo Reservation system (via collaboration with ISLA Santarém).

ACCREDITATIONS AND DIPLOMA RECOGNITION

+ This course grants the credits to later pursue a bachelor's degree, as provided for in Article 45, No. 1, paragraph b),Decree-Law No.65/2018 of August 16, namely concerning the Aeronautical Management and Hotel Management Bachelor's Degrees of ISEC Lisboa. Awaiting approval from the Technical-Scientific Board.